Supported Operating Systems

Before implementing SaltStack to manage any data center infrastructure it is important to understand a few things about SaltStack platform support including: What platforms will the Salt Master run on? What systems and infrastructure can be managed by a Salt Minion? What operating systems are covered by SaltStack Enterprise Support offerings?

SaltStack software runs on and manages many versions of Linux, Windows, Mac OS X and UNIX. The SaltStack Supported Operating System document defines the specific operating systems that are fully supported by SaltStack and outlines the package creation policy for each operating system listed. The document also outlines the best-effort SaltStack support policy for additional operating systems.

The SaltStack Support Operating System guidelines, in addition to the SaltStack product lifecycle phases and definitions listed below, are intended to clearly define how long a particular operating system and SaltStack version will receive official packages, testing and technical support.

Product Lifecycle

Lifecycle Phases
Salt Open releases / SaltStack Enterprise versionsPhase 1 support endsPhase 2 support endsPhase 3 support endsExtended life support ends
Salt Open 2014.7 / SaltStack Enterprise 3.2May 31, 2015Nov. 30, 2015May 31, 2016May 31, 2017
Salt Open 2015.5 / SaltStack Enterprise 4.0Nov. 31, 2015May 31, 2016Nov. 30, 2016Nov. 30, 2017
Salt Open 2015.8 / SaltStack Enterprise 4.1March 31, 2016Sept. 30, 2016March 31, 2017March 31, 2018
Salt Open 2016.3 / SaltStack Enterprise 4.2Nov. 30, 2016May 31, 2017Nov. 30, 2017Nov. 30, 2018
Salt Open 2016.11May 31, 2017Nov. 30, 2017May 31, 2018May 31, 2019
Salt Open 2017.7Jan 31, 2018Jun 30, 2018Dec 31, 2018Dec 31, 2019

Support Lifecycle Phase Definitions

Phase 1: Regular point release support
During phase 1, SaltStack will issue regular point releases with bug fixes. Fixes in newer branches will be back-ported if possible. Improved software functionality may be provided at the discretion of SaltStack. Point releases will include the content of previously released updates. The focus of phase 1 releases will be medium, high and critical bugs.

Phase 2: On-demand support
During phase 2, SaltStack will release point releases with bug fixes as requested by SaltStack customers. Fixes in newer branches will be back ported if requested.
Point releases will include the content of previously released updates. The focus of phase 2 releases will be high or critical bugs.

Phase 3: CVE support
During phase 3, SaltStack will release point releases with fixes for any CVEs. Fixes in newer branches will not be back ported.

Extended life support
During extended life support, SaltStack will not release any point releases. Users will still have access to any documentation. SaltStack will provide ongoing best-effort technical support for SaltStack customers on existing installations. No bug fixes, security fixes, improved functionality, or root-cause analysis will be provided.

Phase Details
SaltStack SupportPhase 1 support
(6 months)
Phase 2 support (6 months)Phase 3 support (6 months)Extended life support (12 months)
Access to existing documentationXXXX
Technical support (with paid SaltStack subscription)XXXX (best effort)
Access to SaltStack customer portal (with paid SaltStack subscription)XXXX
Software enhancementsX
Point releases with bug fixesXX
CVE fixesXXX

SaltStack Support

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